• Use appropriate technology tools for business applications
• Select the appropriate technology tools for conveying information, solving problems, and expediting business processes
• Define knowledge management
• Interpret, analyze, and synthesize information for use in decision making
• Recognize and demonstrate the knowledge management skills needed to make decisions
• Discuss the advantages and disadvantages of e-business
• Evaluate an e-business web site
• Analyze the impact of e-business on profitability