• Explain why orientation and training are necessary for successful employee performance
• Discuss why professional development is a shared responsibility between a business and an employee
• Identify appropriate orientation activities and training programs
• Recognize the value of cross training
• Describe the relationship between lifelong learning and professional development
• Identify the benefits of employee development (e.g., workshops, conferences, courses, and professional associations)
• Examine the relationship between goal-setting and performance expectations